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The NOCK widget is a lightweight feedback button you embed in your web product. When a user clicks it, a small form slides open where they can describe a bug, request a feature, or share general thoughts. When they submit, NOCK automatically packages their message together with page URL, browser details, operating system, and screen size — no extra effort required from you or your users.

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Key capabilities

  • Automatic context capture — Every ticket includes the page URL, browser name and version, operating system, and viewport size without asking the user to fill in anything extra.
  • Feedback categories — Users choose a category (Bug, Feature, General by default) so your team can filter and triage tickets instantly.
  • AI-powered follow-up questions — NOCK generates one or two targeted follow-up questions to draw out the context your team actually needs before the ticket lands in your dashboard.
  • Screenshot and image attachments — Users can attach an existing screenshot or capture one directly in the widget, giving your team a visual reference.
  • Console log capture — Optionally capture the browser’s console output at the moment of submission so your developers see errors and warnings alongside the feedback.
  • Hidden mode — Keep the widget button invisible and trigger it only via a keyboard shortcut or a programmatic call — ideal for internal QA flows or polished consumer UIs.

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How the widget flow works

1

User opens the widget

The user clicks the NOCK button (or presses the configured keyboard shortcut). The feedback form appears without leaving the current page.
2

User fills in the form

They pick a category, describe their feedback, and optionally attach a screenshot. If AI Enhancement is enabled, NOCK presents one or two follow-up questions to capture richer detail.
3

User submits

On submit, NOCK bundles the message, category, follow-up answers, any attachments, and all the automatically captured technical context into a single ticket.
4

Your team sees the ticket

The ticket appears immediately in your NOCK Dashboard, ready to review, filter by category, and act on.
NOCK captures technical context automatically on every submission — you don’t need to ask users to describe their browser or operating system.

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Next steps

Install via Script Tag

Add the NOCK widget to your site in under five minutes using a single script tag.

Configure the Widget

Customize the button position, color, categories, keyboard shortcut, and more from the Dashboard.