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The Team Members page is where you manage who has access to your NOCK workspace. You can invite colleagues by email, assign them a role that matches their responsibilities, and remove access when it’s no longer needed. Because team membership is managed at the workspace level, everyone you invite gains visibility into all projects within that workspace.

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Inviting a team member

1

Open Team Members

From the NOCK dashboard, click Team Members in the left-hand navigation panel.
2

Click Invite Member

Click the Invite Member button in the top-right corner of the page.
3

Enter the email address

Type the email address of the person you want to invite. Make sure it matches the address they use to sign in to NOCK (or the address they will use when they create their account).
4

Select a role

Choose either Owner or Member from the role dropdown. See Roles and permissions below if you’re unsure which to assign.
5

Send the invitation

Click Send Invite. NOCK sends the invitee an email with a link to join your workspace. The invitation appears as Pending in the team list until they accept.
Pending invitations can be cancelled at any time by clicking the Revoke button next to them in the team list — useful if you entered the wrong address or the invite is no longer needed.

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Roles and permissions

NOCK has two roles at the workspace level: Owner and Member.

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Owner

Owners have full control over the workspace and every project within it. An Owner can:
  • Access and manage all projects in the workspace.
  • Invite and remove team members, and change their roles.
  • Modify workspace-level settings.
  • Change any project’s settings, including deleting a project.
  • Manage integrations (such as Linear).
Every workspace must have at least one Owner at all times. If you are the sole Owner, you cannot demote yourself to Member until another Owner has been assigned.

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Member

Members can collaborate on feedback but have a more limited scope of control. A Member can:
  • View and manage tickets across all projects in the workspace.
  • Add internal comments to tickets.
  • Change ticket statuses.
  • View project settings (but not modify them).
Members cannot invite or remove other team members, change roles, adjust project settings, or delete projects.
Assign the Owner role only to colleagues who genuinely need administrative control. Use the Member role for contributors who primarily triage and respond to feedback.

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Removing a team member

1

Find the team member

Locate the person you want to remove in the team members list.
2

Open the actions menu

Click the ⋯ (more options) button to the right of their name and role.
3

Select Remove Member

Click Remove Member from the dropdown menu. A confirmation dialog appears.
4

Confirm removal

Click Remove to confirm. The team member loses access to the workspace immediately. Any tickets, comments, or status changes they made are preserved.
Removing a team member does not delete any of their previous activity. Their comments and status changes remain visible in the ticket history.

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Workspace-level vs. project-level access

NOCK manages team membership at the workspace level, not per project. This means:
  • When you invite someone to the workspace, they can see all projects in that workspace — there is no way to restrict a team member to a single project.
  • If your organisation needs strict separation between projects, consider creating separate workspaces for each product or team.
Keeping related projects together in one workspace makes it easy to share team members across them without re-inviting anyone. Use workspace separation only when access isolation is a firm requirement.

Project Settings

Configure widgets, integrations, and project lifecycle options.

Tickets

View and manage all feedback tickets submitted to your project.