Quick Start
Set up NOCK and collect your first ticket in under five minutes.
Install the Widget
Copy and paste the script tag into your website.
Configure the Widget
Customize appearance, categories, and behavior.
Connect Linear
Push feedback directly into your Linear workspace.
Customer Portal
Let stakeholders submit and track tickets without dashboard access.
Plans & Limits
Understand what’s included in each plan.
What NOCK does
For your customers and users — a simple, non-intrusive button appears on your site. With a few clicks they can report a problem or send feedback, optionally attach a screenshot, and submit. No account needed on their end. For your team — every ticket arrives in the NOCK Dashboard with all the technical context pre-filled. You can triage, assign, and resolve tickets directly in NOCK, or forward them to Linear to keep your engineering workflow running in one place. For your stakeholders — share a Customer Portal link so clients or project stakeholders can see ticket status and submit new requests — without ever touching your internal dashboard.Core concepts
| Concept | What it is |
|---|---|
| Widget | The embeddable button + form that lives on your website |
| Project | A container in NOCK for one site or product, with its own widget token |
| Ticket | A single piece of feedback, bug report, or feature request |
| Dashboard | Your team’s view of all tickets, settings, and integrations |
| Customer Portal | A shareable link for external stakeholders |
| Linear integration | Two-way sync between NOCK tickets and Linear issues |
The core promise
Nock Nock — Your customers are knocking. As simple as possible for the customer. As informative as possible for the team.
Ready to start? Follow the Quick Start guide to have your widget live in under five minutes.