Finding widget settings
Open the Dashboard
Log in to your NOCK account at nocknock.cloud.
Select your project
If you have more than one project, choose the one you want to configure from the project switcher at the top of the sidebar.
Configuration options
Position
Controls which corner of the viewport the widget button sits in.| Value | Description |
|---|---|
bottom-right | Lower-right corner (default) |
bottom-left | Lower-left corner |
top-right | Upper-right corner |
top-left | Upper-left corner |
Color
Sets the primary color of the widget button. You can enter any valid hex code to match your brand. The widget uses this color for the button background and certain accent elements inside the form.Icon
Selects the icon displayed inside the widget button. Pick from the available icon set in the Dashboard to best represent “feedback” or “help” for your audience.Label
Adds a short text label next to the icon on the widget button. Showing a label like “Feedback” can improve discoverability, especially for users who might not recognize an icon alone. Leave this field empty to show only the icon.Categories
Defines the feedback categories users can choose from when submitting a ticket. The defaults are Bug, Feature, and General. You can add new categories, rename existing ones, or remove any you don’t need. See the Categories guide for full details on managing categories and how they help with triage.Keyboard Shortcut
Sets a keyboard combination that opens the widget without the user clicking the button. This is useful for power users and internal teams who prefer keyboard-driven workflows.If you enable Hidden Mode, a keyboard shortcut becomes the primary way users open the widget — so make sure the shortcut is something your audience will discover (for example, document it in a help article or onboarding guide).
Hidden Mode
When enabled, the widget button is completely invisible on the page. The widget can still be opened via the configured keyboard shortcut or a programmatic call. Use this when you want feedback collection available without any visible UI element. See the Hidden Mode guide for when and how to use this option.Console Log Capture
When enabled, NOCK captures the browser’s console output (errors, warnings, info messages, and verbose logs) at the moment the user submits feedback. This output is attached to the ticket so your developers can see what was happening in the browser without needing to reproduce the issue. You can control which log levels are captured. See the Console Logs guide for privacy considerations and setup details.AI Enhancement
When enabled, NOCK analyzes the user’s feedback message and presents one or two follow-up questions before submission. The questions are generated to draw out specific details — steps to reproduce, expected vs. actual behavior, urgency — that make tickets more actionable.Saving changes
After adjusting any setting, click Save at the bottom of the Settings → Widget page. Your changes take effect immediately for all users who load the widget from that point onward.Categories
Learn how to add, rename, and remove feedback categories.
Hidden Mode
Hide the button and trigger the widget on your own terms.
Console Logs
Capture browser console output alongside feedback tickets.
Troubleshooting
Run into an unexpected issue? Check the troubleshooting guide.