Create your account
Go to nocknock.cloud and sign up with your email address. After confirming your email, you’ll land in the onboarding flow.
Create a workspace
A workspace is the top-level container for your team. Give it a name (e.g., your company or agency name) and continue. You can invite teammates later from the workspace settings.
Create a project
A project represents one website or web application. Give it a descriptive name — for example, “Marketing Site” or “App”. Each project gets its own widget token.
Copy the widget snippet
In your project’s Settings → Widget, you’ll find your personal script tag:Copy the full snippet — your
data-token is already pre-filled with your project’s token.Add the snippet to your website
Paste the script tag just before the closing
</body> tag in your HTML. On most frameworks and CMS platforms you can add it in the global layout or footer:index.html
Send a test ticket
Open your website in the browser. You should see the NOCK feedback button in the corner of the page. Click it, fill in a short test message, and submit.Switch to the NOCK Dashboard and check the Tickets view — your test ticket should appear within a few seconds, complete with browser, OS, and page information.
Optional: Connect Linear
If your team uses Linear, you can forward tickets as Linear issues automatically. Head to Settings → Integrations → Linear and follow the connection guide.
Optional: Share the Customer Portal
Give stakeholders or clients a read-only link to view ticket status without dashboard access. Find the share link under Settings → Customer Portal or follow the Customer Portal guide.
What’s next
Configure the Widget
Change the widget position, colors, categories, and more.
Understand Tickets
Learn how to manage, filter, and resolve tickets in the Dashboard.
Connect Linear
Set up two-way sync with your Linear workspace.
Customer Portal
Let stakeholders track tickets without a NOCK account.