> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nocknock.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable and Share Your Customer Portal Link — NOCK

> Activate the Customer Portal for any project, copy the unique share link, and distribute it to clients or stakeholders in a few clicks.

Every NOCK project can have its own Customer Portal — a dedicated URL that lets external visitors submit feedback and track ticket status without a NOCK account. You activate and manage the portal from your project settings, and you can disable it at any time if you no longer want outside access.

## Enable the Customer Portal

<Steps>
  <Step title="Open your project settings">
    Navigate to the project you want to share, then click **Settings** in the left sidebar.
  </Step>

  <Step title="Go to Customer Portal">
    Select the **Customer Portal** tab within Settings. You will see the portal toggle and your unique portal URL.
  </Step>

  <Step title="Activate the portal">
    Toggle **Enable Customer Portal** to the on position. NOCK immediately generates a unique shareable URL for this project.
  </Step>

  <Step title="Copy the share link">
    Click **Copy Link** next to the generated URL. The link is now on your clipboard, ready to share.
  </Step>
</Steps>

<Note>
  Each project gets its own unique URL. Enabling the portal for one project has no effect on other projects in your workspace.
</Note>

## Share the link with stakeholders

Once you have copied the link, you can distribute it through any channel that suits your workflow — email, Slack, a client report, or a project brief. Anyone who has the link can open the portal immediately; they do not need a NOCK account or an invitation.

<Tip>
  Include the portal link in your project kick-off documentation or onboarding email so stakeholders always know where to report feedback.
</Tip>

## Disable the Customer Portal

If a project closes, a client engagement ends, or you simply want to stop accepting external feedback, you can disable the portal at any time.

<Steps>
  <Step title="Return to Settings → Customer Portal">
    Open the same **Customer Portal** tab in your project settings.
  </Step>

  <Step title="Turn off the toggle">
    Toggle **Enable Customer Portal** to the off position.
  </Step>

  <Step title="Confirm">
    The portal is now inactive. Anyone who tries to open the old link will see an inaccessible page.
  </Step>
</Steps>

<Warning>
  Disabling the portal makes the link inaccessible immediately. Existing visitors who have bookmarked the URL will no longer be able to view tickets or submit feedback. If you re-enable the portal later, the same unique URL is restored.
</Warning>